Thuraya

Processing typically takes 1–3 business days. Delivery within UAE usually takes 3–7 business days, while international orders may take upto 1-2 weeks. You'll receive a tracking number once your order ships.

Yes, we offer international shipping! Shipping fees and delivery times vary based on your location and will be calculated at checkout.

At AYARA, each piece is carefully crafted only after an order is placed — ensuring a tailored experience for every customer. As each item is custom-made, we do not accept returns or exchanges.

However, in rare cases of a defect or an issue with the received product, please reach out to us at contact@ayara.com or WhatsApp us at +971 56 895 4945 within 48 hours of delivery. While we will do our best to assess and resolve the concern, returns are not guaranteed and will only be considered if the claim is legitimate and reasonable.

Please note:
• Items must be unused, unworn, and in their original packaging.
• Sale or discounted items are final and cannot be returned or exchanged.

Yes, our pieces are designed to fit true to size. However, we recommend checking the size chart for each product, as some styles may have a relaxed or tailored fit.